FAQ

Is AirText secure?

As any company clearly should, we take privacy and security seriously at MDRS LLC. Here’s an overview of the way your data is treated when you use AirText:

AirText only uses secure connections for connecting your phone to your computer or tablet. This means whatever you receive or send via the app cannot be seen by other people and is the same security employed by banks and online stores to protect customer information.

* When you send or receive a text message, it arrives to our servers securely and then we transmit it to wherever you want it to go.

* When you send text messages, we use Google’s Cloud Messaging service to deliver it. This does mean some of your push data may be transmitted through Google’s infrastructure, which we don’t control.

* We store your account information in a way that is very similar to the banks. Your credentials contains a 128-bit key that makes them impossible to guess.


If you’ve got any questions, you can always reach us using the contact form on this site.

How does AirText work?

AirText integrates Android text messages with Mac, PC, Android Tablet & iPad.

First, you’ll need to download the Android app from the Play Store and create an AirText account. Once you do so, you’ll download the AirText client app for your platform (macOS, Windows or tablet) from our website.

Once you login in the AirText client app using your credentials, all your Android text messages & contact list will appear on your computer or tablet and you'll be able to text via your Android phone number!

How can I reset my password?

You can reset your password using the AirText Android app.

If you are currently logged in to the Android app but don’t remember your password, please sign out of your account on your phone first.

Once you are signed out of the app, you can find the “Forgot Password” option in the login screen. Once you reset your password, sign back into the Android app and the client app (macOS, Windows or iPad app) using your new password.

How can I delete my account?

We are sorry to hear that. For security measures, we delete all accounts automatically within 3 months of inactivity.

Once you sign out of your account on your phone, your account will automatically be deleted from our systems within 3 months.

Does AirText affect my phone's battery life?

No, AirText has no affect on your battery life because it runs in the background only when you send or receive a text message on your phone.

I purchased the monthly subscription for the app, can I change it to life-time subscription?

Yes, please contact us using the Contact Form on this web site and let us know that you’d like to switch to life-time membership.

How can I cancel my AirText subscription?

If you have monthly or annual subscription to AirText and would like to cancel it, please contact our support team using the contact page on this website.

Once we receive your request, we'll cancel your subscription within 24 hours and email you a confirmation.